We would also like to hear from you if you have any suggestions on how to improve our services or if you have any difficulty using any services or if you require any information on how we can help.
Contact Centre/C2BG
Telephone: 01495 311556
8:00 am - 5.00 pm Monday - Wednesday & Friday
Thursday 9.30am – 5pm
The out of hours service will remain in place at all other times.
Emergency/Out of hours
Telephone: 01495 311556
Enquiries regarding lifeline alarms
9:00 am - 5.00 pm Monday to Friday
Telephone: 01495 315700
Duty Referral Team
Telephone: 01495 315700
Monday to Thursday 9:00 am - 5:00 pm
Friday 9.00 - 4.30pm
Emergency Duty Team - Social Services
Telephone: 0800 3284432
Housing Team Email: housing@blaeanu-gwent.gov.uk
Housing Access: 01495 354600 (option 1)
Housing Options: 01495 354600 (Option 2)
Homeless Emergency out of hours: 01495 311556
(Weekdays(17:00 - 09.00) and Weekends 24hrs)
FOI (Freedom of Information) Requests
Email: foi@blaenau-gwent.gov.uk
24 hour automated payment line
(Calls cost 5p per minute plus your telephone company’s network access charge)
Telephone: 0845 604 2635
If you cannot find what you are looking for on our website, please e-mail us at
Email: info@blaenau-gwent.gov.uk
For compliments or complaints Contact us here