Disabled Persons Bus Pass

If you live in the Blaenau Gwent Area and are aged 60 years or over; then you are automatically entitled to a bus pass.
If you are under 60, to qualify for a Disabled Bus Pass, you must meet one of the following criteria:- 

  • Be in receipt of Disability Living Allowance (with higher rate mobility component); 
  • In receipt of Personal Independence Payment  - PiP (the enhanced rate of the Mobility component);
  • In receipt of a war pensioner's mobility supplement; 
  • Be registered blind, partially sighted, profoundly or severely deaf; 
  • Without arms or without the use of both arms; 
  • Without speech; 
  • Registered as having a learning disability; 
  • Unable to drive a motor car due to a medical condition other than on the grounds of persistent misuse of drugs or alcohol

If you meet the above criteria and are able to provide evidence to support this, you will be entitled to a pass. A pass will enable you to travel free on all local bus services. Your free travel pass will be valid from the date of issue and will be valid all day, every day not only in Blaenau Gwent, but also for travel throughout Wales.

Where and when can I use my pass?

Your pass will be valid for cross border journeys into England provided that your journey is unbroken and starts or finishes in Wales.

Companion Pass

If you are unable to travel independently and need assistance to make use of public transport, an additional concession may be issued for a necessary travelling companion. You will need to supply independent medical evidence to support this e.g. high rate care component of DLA – Disability Living Allowance or enhanced rate of the Daily Living component of PiP.

Will my pass cost me anything?

Your travel pass will be issued free of charge, however there is a charge of £5.00 for replacement passes.

How do I use my pass?

Travel using your pass, is subject to the rules and regulations of the operators providing the service. You will need to show your pass to the driver when you board the bus to receive your concession.
It must be shown to an inspector if requested. Failure to show your pass will result in the concession being refused and the fare for the journey being charged. The pass does not give you any rights other than those enjoyed by any fare-paying passenger.
Your pass remains the property of the Integrated Transport Unit and may be withdrawn by the Council or the operator if misused.

How do I obtain my pass?

Please call Integrated Transport Unit on 01495 742744 who can send you an application form if you meet the criteria.
You will need to provide the following evidence to support your application: 

  • A recent passport size photograph (Full face)  
  • Proof of entitlement: 
  • If you are in receipt of Disability Living Allowance (with higher rate mobility component) or Personal Independence Payment  - PiP  (the enhanced rate of the Mobility component);  you will need to show your valid entitlement award letter (dated within the last year)
  • If you are registered blind, partially sighted, or profoundly deaf, you need to obtain proof of this 
  • If you are without speech or without the use of both arms you will need to supply medical evidence to support your application 
  • If you are unable to drive due to a medical condition you will need to supply a letter of verification from the DVLA or your doctor.
  • If you have a learning disability; you will need to be known to Blaenau Gwent’s Learning Disabilities team with an allocated worker.

Processing Applications

All applications are processed by:

Integrated Transport Unit
Ty Blaen Torfaen
Panteg Way
New Inn
Pontypool, NP4 0LS

Telephone 01495 742744

Contact Information

For information, advice or assistance, to make a referral or report concerns in relation to:

  • a person aged 18 or over, please contact the Adult Services IAA Hub
  • a child or young person, please contact the Children’s Services IAAHub.

Telephone: 01495 315700
Email : DutyTeamAdults@blaenau-gwent.gov.uk
Fax: 01495 353350

For general information enquiries:
Email : info@blaenau-gwent.gov.uk

Social Services Directorate
Anvil Court
Church Street
NP13 1DB

Telephone: 01495 354680
Fax: 01495 355285